Changes between Version 1 and Version 2 of TracTickets


Ignore:
Timestamp:
Mar 28, 2008, 2:16:35 PM (17 years ago)
Author:
trac
Comment:

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  • TracTickets

    v1 v2  
    22[[TracGuideToc]]
    33
    4 The Trac issue database provides simple but effective tracking of issues and bugs within a project.
     4The Trac ticket database provides simple but effective tracking of issues and bugs within a project.
    55
    66As the central project management element of Trac, tickets are used for '''project tasks''', '''feature requests''', '''bug reports''' and '''software support issues'''.
    … …  
    2525 * '''Milestone''' - When this issue should be resolved at the latest.
    2626 * '''Assigned to/Owner''' - Principal person responsible for handling the issue.
    27  * '''Cc''' - A list of other associated people. ''Note that this does not imply responsiblity or any other policy.''
     27 * '''Cc''' - A comma-separated list of other users or E-Mail addresses to notify. ''Note that this does not imply responsiblity or any other policy.''
    2828 
    2929 * '''Resolution''' - Reason for why a ticket was closed. One of {{{fixed}}}, {{{invalid}}}, {{{wontfix}}}, {{{duplicate}}}, {{{worksforme}}}.
    … …  
    3434'''Note:''' Versions of Trac prior to 0.9 did not have the ''type'' field, but instead provided a ''severity'' field and different default values for the ''priority'' field. This change was done to simplify the ticket model by removing the somewhat blurry distinction between ''priority'' and ''severity''. However, the old model is still available if you prefer it: just add/modify the default values of the ''priority'' and ''severity'', and optionally hide the ''type'' field by removing all the possible values through [wiki:TracAdmin trac-admin].
    3535
    36 '''Note:''' the ''type'' (TicketTypes), ''component'' (TicketComponent), ''version'' (TicketVersion), ''priority'' (TicketPriority) and ''severity'' (TicketSeverity) fields can all be managed through [wiki:TracAdmin trac-admin].
     36'''Note:''' the [wiki:TicketTypes type], [wiki:TicketComponent component], version, priority and severity fields can be managed with [wiki:TracAdmin trac-admin] or with the WebAdmin plugin.
     37
     38'''Note:''' Description of the builtin ''priority'' values is available at [wiki:TicketTypes#Whyistheseverityfieldgone]
    3739
    3840== Changing and Commenting Tickets ==
    … …  
    5658
    5759=== State Diagram ===
    58 [[Image(http://projects.edgewall.com/trac/attachment/wiki/TracTickets/Trac%20Ticket%20State%20Chart%2020060603DF.png?format=raw)]]
     60[[Image(http://trac.edgewall.org/attachment/wiki/TracTickets/Trac%20Ticket%20State%20Chart%2020060603DF.png?format=raw)]]
    5961
    6062
    … …  
    105107 * '''cc''' - The list of emails for notifying about the ticket change
    106108
    107 '''Example:''' ''/trac/newticket?summary=Compile%20Error&version=1.0&component=gui''
     109'''Example:''' ''/trac/newticket?summary=Compile%20Error&version=1.0&component=gui''[[BR]]
    108110
    109111----
    110 See also:  TracGuide, TracWiki, TracTicketsCustomFields, TracNotification
     112See also:  TracGuide, TracWiki, TracTicketsCustomFields, TracNotification, TracReports, TracQuery